Services
Resume & Interview Prep
Whether you're a student entering the field or a seasoned professional making a move, your resume and interview skills should reflect your unique value. This service offers tailored support that combines industry insight with proven hiring strategies to make you the obvious choice for any employer.
Every funeral professional is unique — that’s why yours will be tailored to your needs.
You can choose to:
- Engage in the Full HCHO Career Launchpad Package for a comprehensive, start-to-finish
or
- Select Individual Services à la Carte, such as Resume Only, or Add on Resume with Coaching, or Resume with Cover letter
📄 Custom Funeral Resume Design
- Professionally written resume with funeral-specific language
- Emphasis on licensure, technical skills, and compassionate service
- PDF and editable file versions included
🧠 Interview Coaching
- One-on-one virtual prep session (30 or 60 minutes)
- Practice with common funeral profession questions
- Coaching on tone, professionalism, and confidence
🔧 Optional Add-Ons
- Cover letter creation
- Expedited services
Organizational Development
Nearly 60% of funeral professionals say they’ve considered leaving the field in the past two years.
Over 40% of new hires in funeral homes leave within the first 12 months.
Poor or nonexistent onboarding is one of the top three reasons cited for early exits in funeral service roles.
This service is designed for owners, managers, and leaders seeking to improve operations, reduce turnover, and encourage a culture of growth and professionalism. Grounded in Industrial and Organizational Psychology, we provide practical, research-backed solutions tailored to the unique demands of funeral service.
Organizational Assessment
- Employee Engagement Surveys
- Leadership Effectiveness Evaluation
- Culture and Climate Analysis
Customized Development Plans
- Strategic Recommendations based on Assessment Data
- Goal-Driven Improvement Plans for Retention, Morale, and Leadership
- Solutions that Align with Your Mission and Business Model
Leadership Coaching & Training
- Individual or Group Coaching for Funeral Home Leaders
- Topics Include Feedback Delivery, Change Management, Emotional Intelligence, and Team Development
Expert Witness & Case Consultation
When legal matters involve the funeral profession, the stakes are deeply personal—and professionally complex. Attorneys and firms turn to HCHO Resources for trusted, articulate, and expertise in embalming, funeral service standards, operations, ethics, and regulatory compliance.
- Case Review
- Expert, Proofread & Easy to Read Reports
- Deposition and Courtroom Testimony
- Trial Preparation, Case Strategy and Professional Insights
- Embalming
- Postmortem Reconstructive Surgery
- Cremation Procedures
- Funeral Home Operations and Staffing
- Standards of Care in Funeral Service
- Funeral Directing and Client Meeting
- Licensed Funeral Profession with Academic and Professional Credentials
- Experienced as a Mortuary Science Professor
- Clear, Credible Communication Tailored for Legal Settings
Talent Acquisition & Hiring Support
Take the pressure out of hiring with a professional partner who manages the heavy lifting—so you can focus on making confident, informed final decisions.
"Let’s make hiring feel effortless. I manage the process, curate top candidates, and deliver clear insights-So you can focus on leading your business, not shuffling
résumés."
From crafting the job description to managing applications, conducting interviews, and analyzing personality and performance assessments—I handle every step. You’ll receive organized, professional candidate reports that break down strengths, potential concerns, and cultural fit.
Business owners and operators who want to make excellent hires without getting bogged down in the weeds. You still make the final call—but I get you there with confidence and clarity.
I bring science, professional judgement and funeral service expertise to the hiring process. I streamline it, elevate it, and ensure you’re choosing from the best, not just the available.
Speaking Engagement
Whether you're hosting a conference, company retreat, professional seminar, or community event, HCHO Resources delivers engaging, evidence-based talks that connect with audiences. An embalmer at heart, embalming topics and post-mortem reconstructive surgery, as well our speaking services bring real-world experience and psychological insight to the forefront—tailored to the unique challenges of high-stress professions.
- Custom keynotes or breakout sessions tailored to your audience and industry
- Topics include: burnout and resilience, leadership under pressure, ethics in high-stakes roles, employee engagement, and funeral profession-specific themes
- Embalming and Post-Mortem Reconstructive Surgery
- Optional Q&A sessions or panel participation
- Professionally designed handouts or digital materials (upon request)
- Funeral directors and staff
- Corporate teams in high-turnover or emotionally demanding roles
- Industry associations and trade groups
- Colleges and professional training programs
- Legal and HR professionals seeking insight into workplace dynamics
- Deep expertise in Industrial & Organizational Psychology
- Firsthand experience in the funeral profession and related industries
- Proven ability to make complex topics accessible, relatable, and actionable
- Passionate delivery with a blend of professionalism, empathy, and authenticity
Crisis Management
When emotions run high and the stakes are even higher, your team needs more than a plan—they need a calm, trusted expert who’s been there before. Whether it's an internal conflict, staff tragedy, ethical dilemma, or public-facing crisis, we step in quickly with clarity, structure, and steady leadership to help you protect your people, your business, and your reputation.
On-demand or proactive support for workplace trauma, ethical dilemmas, sudden staff loss, or media-sensitive situations. We provide strategy, communication plans, and team-centered recovery approaches to keep your operations stable and professional.
Funeral homes and related organizations navigating high-stress events with emotional, legal, or public implications—where a steady hand and objective voice are essential.
We understand the nuances of, group dynamics and reputation management in this profession. You don’t just get a consultant—you get a trusted partner who brings professionalism and perspective when it matters most