About us
Human Capital. Honest Counsel. High Impact.
What sets us apart
Quality and Excellence
At HCHO Resources, we provide tailored solutions with over 20 years of expertise in the funeral service industry. Founded by Travis Newman, a licensed funeral director, embalmer, and academic leader, we specialize in consulting, expert witness services, and organizational development strategies to help funeral service professionals elevate their operations and enhance their business practices.
Expertise and Knowledge
Travis holds a Master’s degree in Industrial and Organizational Psychology, which he uses to apply evidence-based strategies that improve organizational effectiveness, employee engagement, and compliance. His expertise extends beyond funeral service, having worked in insurance and investment sales, further expanding his strategic insight into risk management and financial planning.
Professional Experience
With more than 20 years experience in the funeral profession. As a former president of the Montana Funeral Directors Association and a member of the National Funeral Directors Association Policy Board, Travis is a recognized thought leader in the profession. At HCHO Resources, we are committed to professionalism, integrity, and a deep respect for those who serve families in their most vulnerable moments.
Tailored Solutions
At HCHO Resources, we offer customized solutions designed to meet the unique needs of your funeral home or individually. From enhancing operational efficiency to improving employee engagement, and leadership training we provide strategic support that aligns with your goals. Let us help you transform your operations and deliver exceptional service to the families you serve.
Summary of Qualifications
With over 20 years of experience in funeral service and education, I bring a blend of operational expertise, industry leadership, and a commitment to student success.
- Proven Leadership in Funeral Operations: Successfully managed multi-location funeral homes, overseeing scheduling, budgeting, and training to ensure smooth operations and exceptional service delivery.
- Expert in Funeral Service Techniques: Highly skilled in all aspects of funeral service, including embalming, postmortem care, removals, and prearrangements, with specialized expertise in reconstructive surgery and postmortem care.
- Dedicated Educator: Committed to fostering student success through innovative teaching methods, personalized support, and curriculum development in the funeral service education field.
- Operational Efficiency & Compliance: Experienced in leading projects and teams to streamline processes, improve efficiency, and ensure strict adherence to state regulations and industry standards.
- Regulatory & Industry Expertise: In-depth knowledge of regulatory compliance within the funeral service industry, ensuring operations meet or exceed state laws and professional standards.
- Academic Leadership: A strong background in academic leadership, promoting faculty and staff development, and driving continuous improvement in educational settings.
- Industry Leadership: Certified Texas Funeral Director & Embalmer, and active in leadership roles, including serving as President of the Montana Funeral Directors Association and as a Policy Board Member of the National Funeral Directors Association.
- Public Speaking & Advocacy: A seasoned professional speaker, presenter at industry conferences, and contributor to legislative hearings, advocating for the future of the funeral service profession.
- Additional Skills: Leveraging my experience as an NCAA Basketball Referee, I bring excellent decision-making, communication, and interpersonal skills, especially under pressure.